Tuesday, February 25, 2014
CVS Pharmacy Customer Service
I forget when I reached out to CVS Pharmacy online to ask them about instructions to a 4 in 1 Heart Rate Monitor that didn't come with any instructions.
Without the instructions I can't work the darn thing?
I couldn't find a You Tube video to show me neither.
And before you ask if I googled the instructions, I did and nada!
I have no kids at home to show me how to work this thing so I sent CVS an email for a set of instructions.
I mean how long would it take them to email me instructions.
So it was about 7 days ago that I sent the request from their contact page.
A response came today and they need the sku number.
I hit reply and there you go, the sku number.
Now here is the good news.
I should hear back in 5 business days!
What happened to all the engagement and conversation?
I am looking at 12 days for some instructions.
The Pony Express would have had me my instructions in three days!