1. Why you will only open two registers when you have five and the lineup for the two registers is almost out the door.
2. That your employees have not been versed on the flyer you sent out.
3. You want me to join your frequent customer club, then make sure all your franchise stores are linked to the one main data base. I went into a different location than I normally shop at and was told by the cashier that each store has their own data base. I didn't have time to give all the information all over again just to get my 15% discount.