Random Thoughts For The Week

Want to know if the company you are considering to deal with has lousy customer service?  

Call them and see how hard it is to speak to a live person.  

By the way, Manitoba Telephone System, your customer service sucks.

I hate websites who have chat functions and pop up asking me if they can help me.  

I can click on “contact us” if I want your help.

I also hate pop up ads that test every bit of your sanity trying to close the ad.  

Make it that hard and out of spite I won’t shop at your place.  And stop using pop ups.

Please don’t tell me that “facebook” is where everyone is and you have to be there.  

Facebook, like Twitter is not an advertising strategy, it’s a tool.

Why are you sending me to your Facebook page and not your website!

On Facebook likes, can you pay your bills with them?

Last point about likes, you liked Petro Canada's page.  Now realistically, how many times have you been back?

Read this one in a blog and I paraphrase, “social media and the digital  has allowed millions of us to express ourselves through blogs and blog talk radio. It has fragmented traditional media”.  Right (Dr. Evil voice). 

Yes the newspaper model is broken and there are some challenges but radio still reaches 94% of the population and even with all the TV channels, more people are watching TV than ever before.  

Fragment that.

Facebook update

Now that Facebook has gone over the one billion users, how many of those likes have you turned into a sale?

What Facebook Likes Are Worth

I just read an article in Business Insider on what a facebook like is worth.

It is talking about a study conducted earlier called the facebook factor and four companies are listed.  Best Buy, Coke, Walmart and Blackberry.

"Someone who Likes Best Buy on Facebook is going to spend, on average, over $200 more per year PLUS are nearly 100% more likely to recommend Best Buy to a friend or relative".

Really.  These studies are always about companies that spend a gazillion dollars in advertising.  And in this case you notice two of the four companies are on life support?
I wish these social media experts, would give it a rest already.

Let's see how facebook likes work for Afansiev Shoe Service.